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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Greg Golden

May 25, 2023

5  out of  5 rating by Greg Golden
"Knowledgeable, quick"

Jake Sellers

May 25, 2023

5  out of  5 rating by Jake Sellers
"They're amazing"

Colleen Wells

May 19, 2023

5  out of  5 rating by Colleen Wells
"Always willing to help in anyway this agents office can. Have been with them 17 ish years and have always done what they could with coverages. Very pleasant and easy to deal with."

David Drye

May 19, 2023

5  out of  5 rating by David Drye
"Top notch customer service! Very friendly staff! They were very helpful when I had a recent claim. They made sure that everything was being done to make me whole again. Great rates too!"

Andrea Destefano

March 29, 2023

5  out of  5 rating by Andrea Destefano
"Emily made switching back to State Farm quick and easy. She answered all of my questions!"

Lisa Griffin

March 23, 2023

5  out of  5 rating by Lisa Griffin
"Bill and his team are wonderful! I had car insurance through them years ago, left and was finally ready to make the switch back. Emily Henry was a HUGE help in walking me through this process as I know have homeowners insurance as well. Thank you for all the help and it's great to finally be back!"

anthony sanders

February 22, 2023

5  out of  5 rating by anthony sanders
"They Treated me well"

Jonathan Brown

February 3, 2023

5  out of  5 rating by Jonathan Brown
"My experience with bill thompson and staff @state farm insurance , was absolutely the best . They worked hard and quickly to get me not only the best pricing but also the best coverage on my car insurance but also home owners insurance. They treat you like family , highly recommended you giving them a call , they will definitely do there best to help you out any way they can ."

Paula Patterson

February 3, 2023

5  out of  5 rating by Paula Patterson
"Been with this office for 20+ years. Never had any issues, and they were there every time I've needed them. Recently upped my game and finally got some life insurance, also. All the agents are friendly, helpful and knowledgeable. Highly recommend!"

Brittney Fromme

February 3, 2023

5  out of  5 rating by Brittney Fromme
"Amanda made our experience so easy. And I can’t thank her enough for taking the time to explain everything."

Zak Crowley

January 27, 2023

5  out of  5 rating by Zak Crowley
"I recently switched to State Farm and I couldn't be happier with my experience. The team is incredibly friendly and helpful, and they really took the time to understand my specific insurance needs. They found me great coverage at a great price, and they were always available to answer any questions I had. I highly recommend this agency to anyone looking for top-notch insurance service."

Mark Musser

January 26, 2023

5  out of  5 rating by Mark Musser
"Amanda has been great"

William Shoulders

January 26, 2023

5  out of  5 rating by William Shoulders
"Great staff. So friendly and personable"

Jessica Rubinstein

January 26, 2023

5  out of  5 rating by Jessica Rubinstein
"Bill, Amanda and Emily have been with us through thick and thin since we switched to their office. Anytime something went wrong, they were there to guide us on what to do next and keep us calm. They find ways to keep our insurance low and are very personable, like family! Best SF office in town! 10/10!"

Tony Lebrato

January 25, 2023

5  out of  5 rating by Tony Lebrato
"Discussed my insurance policies with Amanda. She evaluated my coverage needs and saved me approximately 40% annually. She also wrote my umbrella policy at a very reasonable rate."

Tammi Lovejoy

January 25, 2023

5  out of  5 rating by Tammi Lovejoy
"My husband and I have been clients of Bill Thompson since 1998! We have vehicle insurance on 4 vehicles as well as homeowners insurance. We have always received top notch service in his office and with State Farm in general. If you are looking for a great agency for all of your insurance needs give them a call. You won't go wrong."

Lisa Are t

January 25, 2023

5  out of  5 rating by Lisa Are t
"Bill and staff explain policy details thoroughly and clearly. Bill keeps me updated on any changes that I might need or benefit from as life evolves and family needs change. Bill is always available for any questions or needs. Wonderful customer service. Would not consider anyone else for our insurance needs!"

Don Stear

December 13, 2022

5  out of  5 rating by Don Stear
"Tree smashed my truck. Bill and staff dealt with it very quickly, professionally and in a friendly manner. Thank you !!!"

Jason Sopic

November 4, 2022

5  out of  5 rating by Jason Sopic
"Fantastic service on a total loss claim after hitting a deer. I had the settlement money in my bank account one week after the accident. Quick claim processing! Great service!"

Eric Zavinski

September 2, 2022

5  out of  5 rating by Eric Zavinski
"State Farm continues to treat us most fairly and promptly out of any insurance company we've worked with in the past."

Amanda Cherry

April 6, 2022

5  out of  5 rating by Amanda Cherry
"I have been with this office for many years and just recently ran into my first claim that was unfortunately a total loss. Everyone was very helpful during such a stressful situation. I highly recommend State Farm and Bill Thompson's office. It was a smooth process working with them."

K C

February 13, 2022

5  out of  5 rating by K C
"We have used Bill Thompson's office for years for our State Farm insurance. He was recently very helpful with resolving a claim we had with State Farm. If choosing State Farm, I recommend going through this office."

Brad Bish

September 21, 2021

5  out of  5 rating by Brad Bish
"Excellent customer service. Pleasant personalities and helpful attitudes"

Kayla & Wyatt (The Boobededs)

July 24, 2021

5  out of  5 rating by Kayla & Wyatt (The Boobededs)
"Always been nice to me on the phone"

David Coker

June 7, 2021

5  out of  5 rating by David Coker
"Bill and his office have always been very responsive to any questions I might have as well as offering excellent value."