State Farm® Insurance Agent Bill Thompson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kathleen Lakatos
April 25, 2024
5
out of
5
rating by Kathleen Lakatos
"I love dealing with everyone at Bill Thompson’s office. I recently worked with Amanda on updating coverage and she was amazing. Everything was handled smoothly and she explained everything so we understood. We highly recommend Bill and his staff."
We responded:
"Hi Kathleen! Thank you for the great 5-star review! We strive to provide the best coverage and customer service at our office. We train our team members to be compassionate and caring, and hope that you had this experience. We appreciate you!"
Adam Gallo
April 4, 2024
5
out of
5
rating by Adam Gallo
"Excellent customer service and A+++ all around."
We responded:
"Hi Adam! We appreciate you taking the time to leave our office a 5-star review! We hope that you will always have a great experience with our team members. Have a great day!"
Virginia Hostetter
February 22, 2024
5
out of
5
rating by Virginia Hostetter
"Amazing customer service! Amanda got back to me immediately and by the end of the day I had everything I needed to meet my insurance needs. Amanda was able to save me $1,000 a year by bundling my auto and home policies! Thank you!"
We responded:
"Thank you for acknowledging our team member, Amanda! We show our gratitude for you Virginia in trusting us to insure what matters to you the most. We appreciate the time you took for an awesome 5 Star review!"
Amy
January 27, 2024
5
out of
5
rating by Amy
"Fast and friendly. Would definitely recommend. Pleasure doing business with them!"
We responded:
"We appreciate your feedback, Amy. Thank you for taking time out of your day to leave a review! Providing exceptional customer service is what we are trained to do and we are glad you had a good experience. Thank you!"
Larry Wannett
January 26, 2024
5
out of
5
rating by Larry Wannett
"Go out of there way to help you out great insurance company"
We responded:
"Hi, Larry! Thank you for sharing your experience with us and the community! We always welcome referrals from your family and friends! Thank you!"
Dietz Dietz
January 26, 2024
5
out of
5
rating by Dietz Dietz
"Bill Thompson - State Farm: I am very appreciative of the quality of service I have received from this office. Amanda was extremely supportive and helpful when I had questions about my auto claim / auto repairs. I am grateful for her prompt and professional help."
We responded:
"Thank you for taking the time out of your day to leave an exceptional detailed review! We are happy to hear that Amanda was able to provide you with top notch service and support during your claim experience. We value you as a customer and hope you refer your family and friends to experience the same from our office. Thank you!"
Lisa Are t
January 25, 2024
5
out of
5
rating by Lisa Are t
"Bill and staff explain policy details thoroughly and clearly. Bill keeps me updated on any changes that I might need or benefit from as life evolves and family needs change. Bill is always available for any questions or needs. Wonderful customer service. Would not consider anyone else for our insurance needs!"
We responded:
"Thank you for the awesome review, Lisa! We are thrilled to hear that our staff takes care of all your needs and keeps you educated on your coverages, while explaining in simple terms. Just remember, referrals are like gold! We appreciate your business!"
matt doak
January 25, 2024
5
out of
5
rating by matt doak
"I can’t use Bill because I’m out of State but I’ve relied on him to help me with my insurance questions and he and his staff are top notch!"
We responded:
"Hi, Matt! We appreciate you taking the time to leave us a review. We are always happy to help, no matter where you are! "
Don Foley
January 12, 2024
5
out of
5
rating by Don Foley
"My wife and I went to talk with Emily Henry about possible options regarding life insurance. She was extremely helpful, walking us through options and ultimately providing insurance that met our needs. Emily will take the time to get to know you, and then sign you up for the policy that you mutually agree on. You will not feel like you are being pressured to get something you do not want. She is an excellent representative for the office, and I highly recommend her."
We responded:
"Thank you for the great review! Emily is a huge asset to the office and we're glad we like her as much as we do! We appreciate your business!"
Betty Bottali
December 20, 2023
5
out of
5
rating by Betty Bottali
"Great insurance agency and staff is 5 star."
We responded:
"Hi, Betty. We appreciate your feedback and are happy to have loyal clients like you and your family! Thank you for the 5 Star review! Happy Holidays!"
T T
November 8, 2023
5
out of
5
rating by T T
"Very easy to contact for your needs ! People friendly and best quote out of 3 others called ! Would recommend to anyone !"
We responded:
"Hi, T T, we appreciate the feedback! We work hard to explain coverages and find you the best price. We are always welcome to referrals! "
Tammy Wilson
November 8, 2023
5
out of
5
rating by Tammy Wilson
"Great people easy process!! And glad to have renters insurance... thank you"
We responded:
"Thanks, Tammy! We hope that your interaction was smooth with welcoming faces. We love the feedback!"
B Rossi
October 31, 2023
5
out of
5
rating by B Rossi
"Bill has been helpful since I randomly found him online knowledgeable and always answers any questions I have I’d recommend him to anyone."
We responded:
"We're so grateful that you took the time to share your feedback with us, Brandy. It's our pleasure to serve customers like you. Have a wonderful day!"
Paul Boston
September 28, 2023
5
out of
5
rating by Paul Boston
"It's nice to still be able to business with people who actually care about their job and me as a customer. They are always on point. And a pleasure to work with. If I need help understanding anything they got me covered. Thanks again."
We responded:
"We got you Paul! Thank you for the awesome review. We are always here to answer your questions and provide knowledge about all your policies. We appreciate you!"
Lori Mountan
August 30, 2023
5
out of
5
rating by Lori Mountan
"Very easy to work with and a very smooth switch."
We responded:
"Thank you for the 5 star review. Let me know if there is anything else you need. Please refer friends and family."
Michael Kowchuck
August 24, 2023
5
out of
5
rating by Michael Kowchuck
"Always there with all the answers to get you covered. Great employees very nice to talk to."
We responded:
"Thank you for the 5-star review Michael! We are happy that we have you and your family covered with all the right answers. As always, we are here if you need us. Please refer friends and family!"
Mimi Ruby
August 23, 2023
5
out of
5
rating by Mimi Ruby
"I was given wonderful customer service. The only question that I have is do I have adequate coverage? But I think I dealt with Emily, who was great!"
We responded:
"Hi, Mimi! Thank you for 5-star review! We would love to schedule a policy review if you have any questions or concerns. "
Amanda Money
August 18, 2023
5
out of
5
rating by Amanda Money
"Very nice people! Hard working and affordable! I had Amanda and she was very friendly and knew what she was doing! Highly recommend!"
We responded:
"Hi, Amanda. Thank you for taking the time to leave our office a review and giving our team member Amanda some recognition! We hope to serve you for many years. Please refer friends and fam!"
David Bowditch
August 18, 2023
5
out of
5
rating by David Bowditch
"They always help out and are on top of everything. Would highly recommend"
We responded:
"Thank you for taking the time to leave us a review, Dave! We are happy to hear that our efforts are paying off! We appreciate your business and hope to have many more years with you. "
knowledge & Iman. العلم والإيمان
August 7, 2023
5
out of
5
rating by knowledge & Iman. العلم والإيمان
"The 2 awsome ladies; Amanda and Emily are very helpful, very kind, and perfect in how to treat costumers. Whenever I go to the State Farm office at Indiana PA they make my day. They are so nice, so respectful. They always make it easy for me. If I do have an issue sometimes with my car insurance they rush to help and resolve problems. Before, I wanted to change my insurance with State Farm to another company but Amanda was the one who convinced me and changed my mind to stick with State Farm. Emily also is an awesome lady. she never welcomed me without smile. GREAT LADIES. Thanks State Farm for hiring such people like Amanda and Emily."
We responded:
"We are so greatful that you can bond with our team members, like they are your own family. Thank you for leaving such a phenomenal review! We appreciate your business and kind words. We welcome anyone who comes into the office and hope to give them the same experience!"
Zachary Stuck
August 5, 2023
5
out of
5
rating by Zachary Stuck
"Highly recommend! Makes insurance easy! Can’t thank Amanda enough for all the hard work she put in getting my policy together! We spent days going back and forth finding what coverages suited me best she explained everything out in detail which was nice cause let’s face it insurance lingo is hard to understand sometimes. In the end she was up to bat with 4 other company’s and blew them out of the water with better coverages for the same price!"
We responded:
"Thank you so much for this 5-star review, Zach! We really appreciate you being a customer and helping to share the word about us. We're here for you anytime."
chloe hunter
August 4, 2023
5
out of
5
rating by chloe hunter
"They’re great to me and my father! Our coverage is good and they are always polite at the office:) also in 6 months of starting my policy, the price was slashed in half for me, ( I do use the drive safe device though which really helps)"
We responded:
"We appreciate your feedback, Chloe. We are pleased that we could give you great coverage at an affordable price! We love having you guys as a part of our family too! "
Joel federico Quiroz mansilla
August 3, 2023
5
out of
5
rating by Joel federico Quiroz mansilla
"Great customer experience and great attention to details!"
We responded:
"We appreciate your feedback, Joel! Reviews like this helps our agency grow and makes our team feel awesome! Thank you for taking the time to do so."
Bob Lazor
August 3, 2023
5
out of
5
rating by Bob Lazor
"Bill, Amanda and team have always been great to work with and are responsive, considerate and also can work to get info or updated quotes expedited when needed. They're very friendly and you feel like you've known them forever (though I guess I have known Bill for quite some time). They're also great if you want to talk through other options without feeling pressured when considering other new or expanded coverages."
We responded:
"Hi, Bob! Thank you for the awesome review. My team and I are always searching for additional needs beyond just the auto. We are excited to hear that you have had such a great experience with my team over the years. We always appreciate your business and loyalty. Thanks again!"
Nick nickelback
August 3, 2023
5
out of
5
rating by Nick nickelback
"They made switching from NY to Pa really easy and had great communication the whole time which made the process much smoother. Highly recommend them to anyone who is interested in State Farm insurance."
We responded:
"We are glad to have gained you as part of our family, Nick! Thank you for the kind words. We appreciate the great review! "